Jared Pooley Design

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Otterburn House

Bed & Breakfast, Scottish Highlands

The Client

I loved working on this project! Otterburn House is a B&B situated on the shores of Loch Duich in the Scottish Highlands. The owners purchased the premises from a previous owner, and along with it a very outdated website. I worked with the client to make sure we established exactly what their requirements were before I got to work on the design.



From the start of this project, it was clear that the client already had their own booking systems in use. I was able to integrate these systems into the website to create a seamless booking experience for their customers. The client could focus on managing bookings whilst we handled the rest.


Being in such a dynamic industry, frequent updates and minor modifications are a necessity. The client expressed a wish to be able to make minor alterations themselves, to help them out I created a bespoke admin dashboard. The client was easily able to update text, photos, and even their menu! Don’t worry, I’m still on hand to help them with some of the bigger changes.


Once the site was live and I was happy with how the client admin dashboard looked, it was time to introduce the client and make sure they knew where everything was. Some one-2-one training videos were produced, covering everything the client may need to know to get the most out of their new website. 

Client Testimonial

Jared's knowledge was vast and showed clear experience in designing websites and marketing. He was reliable/contactable by phone/ email, kept to deadlines, and produced our website and logo within budget.
We would highly recommend his work.